Privacy Policy

Who We Are

Rachel Garcia-Dunn, an independent artist based in Los Angeles, California.  Her website address is: https://www.pixaeon.art.

Commitment to Your Privacy

Your privacy is important.

This Privacy Policy outlines how your personal information is collected, used, protected, and shared in compliance with the General Data Protection Regulation (GDPR).

Data Controller

The data controller responsible for your personal data is Rachel Garcia-Dunn. For any privacy-specific concerns or requests, you can contact her directly at rgd@pixaeon.art.

Why Your Information is Necessary and How it is Used

We collect and use your personal information for specific purposes:

– To provide services including fulfilling your order and providing customer support.

– With your consent, for sending newsletters (You can withdraw consent at any time).

– To comply with legal obligations, such as tax laws, court orders, and legal claims.

– For legitimate interests, ensuring they do not override your rights. This includes improving services and compliance with laws of California,  the United States and other jurisdictions where our products are sold.

Information We Collect

To fulfill your order, we require your name, email address, postal address, payment information, and product details.  

Financial Information

We utilize industry-leading, secure payment gateways to process your sensitive information, including PayPal and Amazon Pay. This guarantees a high level of security and reliability without the risk of storing sensitive financial information on our site.

Comments and Reviews

For spam detection, we collect data shown in the comment/review forms, visitor’s IP address, and browser user agent string.  If using Gravatar, an anonymized string from your email address (hash) may be used. [Gravatar Privacy Policy](https://automattic.com/privacy/).

Media

Avoid uploading images with embedded location data (EXIF GPS). Despite our security measures, such data may be accessible by others.

Cookies

We use cookies to enhance your experience, remember login details, and for aggregate analysis of site traffic and trends. You have control over cookie settings and can opt-in or opt-out as per your preference.

Embedded Content from Other Websites

Articles on this site may include embedded content. These third party websites may collect data about you, use cookies, and monitor your interaction if you have an account with them.

Information Sharing and Disclosure

We share your information for limited reasons and circumstances:

– With service providers (like manufacturing and delivery companies) as necessary to provide our services.

– In business transfers, if PixAeon is sold or merged.

– For compliance with laws, as reasonably necessary.

– Your information may be shared with authorities in response to legal processes or to protect our rights and safety.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy and to comply with our legal obligations. Specifically:

– For Orders:       

We retain transactional data, including personal and financial information, for a minimum of 7 years to comply with tax laws. This duration aligns with the typical requirements for tax record retention.

– Reviews and Comments:       

Data associated with reviews and comments made on our site are retained indefinitely. This practice allows us to recognize and approve any follow-up comments automatically, maintain a history of discussions, and continue to provide context and reference for future visitors.

– Other Data:     

For other types of data not related to transactions or comments/reviews, we retain the information for as long as necessary to fulfill the specific purposes for which it was collected, or to comply with applicable legal, tax, or accounting requirements.

Please note that in certain circumstances, it may be necessary to retain your data for longer periods as required or permitted by law, particularly in the event of a legal claim or for accounting purposes.

Your Rights Over Your Data

– Access:  You can request an exported file of personal data we hold.

– Erasure:  You can request we erase personal data, subject to legal retention requirements.

– Rectification:  You can edit your personal data or contact us for corrections.

Data Protection Officer

Our Data Protection Officer will investigate any complaints and determine whether a breach has occurred and what action, if any, to take. We take privacy complaints very seriously and will make all reasonable efforts to resolve your complaint promptly and in accordance with applicable law.

For GDPR compliance and all other data protection inquiries, please contact our DPO at dpo@pixaeon.art

Changes to This Privacy Policy

We may update this policy to reflect changes to our practices or for other operational, legal, or regulatory reasons.